Pcl6 Printer Error

Error: "The selected printer 'HP Universal Printing PCL6' is not a ...

I recently worked on a problem where a user had a PC with a network printer added utilizing HP’s Univeral Print Driver. The user RDP’s to a Terminal Server and this “local” network printer is redirected through to their Terminal Server Session. When the user attempted to print to the redirected network printer, they received the following error message:

"The selected printer 'HP Universal Printing PCL6' is not a supported HP device"

Printing from the PC to the network printer as well as printing from the TS directly to the network printer worked.

Knowing that the UPD utilizes bidirectional communication when printing, it is my best guess that this was not working via the TS port that was created when the redirected network printer was auto-generated at login. This behavior does not occur with all model printers.

I enabled and configured SNMP with an established SNMP community name on both the network printer port on the print server as well as through the Web Interface on the network printer. Once that was done, printing via the redirected network printer worked.

MCTS Guide to Microsoft Windows 7, Exam #70-680

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